FAQ
General Questions
What is Clever Faces?
Clever Faces creates personalized, AI-powered picture books for babies. We use photos of your loved ones to generate lifelike portraits, which are then integrated into fun, educational themes such as Colors. These books help your baby learn while bonding with familiar faces, all in a durable, eco-friendly format.
How do the AI-generated portraits work?
- 📚 Choose your book subject
- 👴 Upload pictures of yourself or a loved one
- 💰 Confirm order and pay
- ✨ AI Magic
- 💖 Pick your favorite AI designed portraits
- 📬 Your book gets printed and shipped !
Can I use my child as the main character ?
For the moment, we are only able to feature adults in our books (18+).
Can I make a book with more than one person?
Unfortunately at this time, we are unable to feature more than one person at the same time.
How long does it take for my portraits to be created ?
Like all great pieces of art, your portraits need a little bit of time to be created (approx 2-3 hours). We appreciate your patience while our AI works it’s magic, and will send you a mail as soon as the portraits are ready to be viewed !
What happens if I don’t confirm my portraits within the 7 days ?
If after 7 days you haven’t had time to make your selection, the first portrait will automatically be selected for your book and be sent to the printer.
Can I preview my book before it's printed ?
Yes, after our AI generates the portraits, you'll have the chance to review and select the images that best capture your loved ones before the book is finalized.
Why do I have to wait for the images to generate ?
There is a lot of magic that has to happen behind the scenes for your Clever Faces portraits to be created. This process takes approximately 2 to 3 hours; however, we are constantly working on reducing the amount of time necessary, without impacting the quality of your portraits.
Why are the hands/teeth in my pictures not realistic ?
AI is very good at many things, but is notoriously bad at understanding what normal hands and teeth look like. Hands are an exceptionally complex and detailed part of our anatomy, that even the most skilled artists have difficulty representing. Normally, our portraits have been designed to not include hands at all, but every once in a while the Clever Faces AI likes to freestyle and give it a shot (with varying amounts of success).
Shpping & Delivery
How long does shipping take?
Shipping times vary depending on your location. Typically, you can expect your book to arrive within 14 days after you place your order.
Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and times will vary based on your location.
We offer delivery to the following areas:
1/ Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, within 14 days from the day after the order is placed and to the delivery address indicated by the Customer when placing the order on the Site.
2/ United States, Canada, Australia and New Zealand within 21 days from the day following the placing of the order and to the delivery address indicated by the Customer when placing the order on the Site.
2/ United Kingdom within 7 days from the day following the placing of the order and to the delivery address indicated by the Customer when placing the order on the Site.
Gift Certificates
How does the Clever Faces gift certificate work?
Our digital gift certificates can be delivered instantly, or on the date of your choosing, and can be redeemed for any of our personalized picture books. Simply send the gift certificate to a friend or loved one, and they can use it to create their own unique book at any time.
How can I send a gift certificate?
You can purchase a gift certificate directly from our website. The recipient will receive the gift via email, with easy instructions on how to redeem it when they're ready to create their custom book.
Returns & Refunds
What is your return policy?
Since each Clever Faces book is custom-made, we cannot accept returns. However, if you're unhappy with your purchase for any reason, please reach out to our customer service team, and we'll do our best to make it right.
Can I make changes to my order after I place it?
Once an order is submitted, we begin processing it immediately, which means changes may not be possible. This is why we offer all of our customers the possibility to review and modify their book before it is sent to the printers. If you need to make a change, contact us as soon as possible, and we'll do our best to accommodate.
What if my book arrives damaged?
If your book arrives damaged or defective, please contact us within 30 days of receiving it.